Here are steps on how to upload site files.
1. UPLOAD SITE FILES – You can upload your files via the Control Panel or FTP
a. Control Panel File Manager – Click on "Domains" > click on the domain
you wish to work with > "File Manager" (this portion requires Java. You may
need to click YES to a message window to continue). The left box represents
your computer and the right box represents your web space.
b. FTP Client – Use the following FTP information
FTP Server: ftp.actionhosting.ca
<domain name> (ie. If your site is "actionhosting.ca", the username is
Password: <automatically set to your control panel
To change FTP password, click on "Domains" > click on the domain you wish
to work with > "FTP Accounts" > click on FTP user > enter new password
c. If you do not have the site files and would like your production center to
upload the files for you, provide them with the FTP information.
2. If the site requires MS SQL Database, please send a backup of the MS SQL
Database to email@example.com.
Please include the domain name, database username & password. (You can
request the production center do this for you.)
3. If the site is currently live elsewhere and has ACTIVE EMAIL accounts,
you should create ALL of the same accounts with Action Hosting through the
Control Panel. This ensures that once DNS is pointing to Action Hosting, email
will properly be received.
(Domains > click on the domain to add email
accounts > Email Accounts > Add New)
4. If the site is working correctly, you can change the name server
information with your registrar. Please request that the following name servers
be set (in listed order) with your registrar. This will direct all web and
email traffic to Action Hosting.
If the DNS will be managed by a 3rd party, please submit a ticket to firstname.lastname@example.org requesting
the DNS information. Please include the domain name.
Incoming mail server (POP3): mail.<domain name>
(ie. If your site is "actionhosting.ca", this would be
Outgoing mail server (SMTP): smtp.<domain name> (ie. If your site is
"actionhosting.ca", this would be "smtp.actionhosting.ca")
Username: <FULL email address>
Ensure that "My outgoing server (SMTP) requires authentication" is